The internet has changed people’s lives and the way they communicate, and it has also changed the ways companies do business. Company websites, online shopping and payment and virtual shops are all ways businesses have altered the way they normally sell their services or wares.
A recent trend among companies large and small is to utilize Voice Over Internet Protocol (VOIP) for phone communication needs. Rather than using old fashion landline s with phone terminals hardwired together, many businesses are finding the advantages of VOIP.
This type of phone service operates over the internet, utilizing broadband connections and a router to handle calls. The lower cost of broadband service has added to the attractiveness of VOIP communications. It is estimated that as many as 80 percent of all new phone installations worldwide use VOIP.